1. Place books on reserve using our online catalog. You can request up to 30 items at a time.
2. Once you have received an email notification that your item(s) have arrived, your books are available for pickup during Books on the Go hours. Once your book has arrived, click the link in your email to schedule an appointment time. You may receive multiple emails about requests being available, but you only need to schedule one appointment. We will put all available requests into your bag.
3. Staff will check out your requested items and place them on a table in the lobby or at the front of the library. When you arrive, look for the Books on the Go bag with your name on it. These items are already checked out to you.
    

What should I do if I miss my appointment?
Please call the library pick up location to reschedule your appointment or cancel requested items. After three days, your books will be checked back in to allow others to borrow them.

Can I place a book on reserve via telephone?
Yes! Please call a participating library for assistance.

What if I have mobility issues and cannot leave my vehicle?
If you are unable to leave your vehicle to pick up your materials due to mobility issues, we can provide accommodation such as placing items in the trunk of your vehicle. Please call the library for assistance when you arrive.

Do I need a library card?
Yes, a Wake County Public Libraries System account is needed to use the Books on the Go service. If you do not have a library account, please register for an account online.